pr67 Frequently Asked Questions

pr67 requires a clear scan or photo of your Pakistani CNIC (front and back) or a valid passport. In some cases we may also request a recent utility bill or bank statement as proof of address. All documents must be legible, undamaged, and must clearly show your full name and date of birth matching your registration details.

No. pr67 strictly allows one account per person. Duplicate accounts violate our Terms and Conditions and will result in all associated accounts being permanently closed, with balances potentially forfeited. If you have accidentally created a second account, contact [email protected] immediately and our team will resolve the issue without penalty.

First, try the Forgot Password option on the login page to reset your password via email. If that does not work, your account may be temporarily locked after multiple failed attempts — wait 30 minutes and try again. If you are still unable to access your account, email [email protected] with your registered mobile number and our team will assist you within one hour.

To close your pr67 account permanently, email [email protected] from your registered email address with the subject line "Account Closure Request." Our team will process the request within 24 hours. Any remaining balance will be withdrawn to your verified payment method. If you are closing due to gambling concerns, we strongly recommend activating self-exclusion instead, which preserves your account and balance.

Yes. pr67 fully supports EasyPaisa deposits. Navigate to Cashier, choose EasyPaisa, and follow the on-screen prompts to complete payment through your EasyPaisa mobile wallet or OTC agent. Deposits are credited instantly. The minimum deposit via EasyPaisa is Rs 500 and there is no fee charged by pr67 for this method.

pr67 accepts bank transfers from all major Pakistani commercial banks including HBL, UBL, Meezan Bank, Bank Alfalah, and MCB. Use the bank account details displayed in your pr67 Cashier and include your pr67 user ID as the payment reference. Bank transfers typically credit within 1–3 business hours. SadaPay and USDT TRC20 are also accepted.

The minimum withdrawal amount at pr67 is Rs 1,000. Withdrawals can be processed to JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, or USDT TRC20 — the same methods used for deposits. Your withdrawal account must match the name on your pr67 account. pr67 does not charge any withdrawal processing fees.

JazzCash withdrawals from pr67 are typically processed within 15–60 minutes once approved. Approval itself takes up to two hours during business hours (Mon–Sun, 09:00–24:00 PST). If your KYC verification is complete and the withdrawal amount is within your verified limit, the process is usually faster. Larger withdrawals may require an additional verification step.

pr67 charges zero fees for deposits and withdrawals. However, your bank, JazzCash, or EasyPaisa provider may apply their own transaction charges — check your provider's fee schedule. For USDT TRC20 withdrawals, standard blockchain network fees apply and are deducted from the withdrawal amount at the current network rate.

Absolutely. pr67 covers all Pakistan Super League (PSL) fixtures with a wide range of pre-match and in-play betting markets — match winner, top batsman, total sixes, over-by-over runs, and more. Odds are updated in real time and competitive with the international market. PSL is one of the most popular betting events on pr67 among Pakistani players. Visit the Cricket section for all markets.

Yes, pr67 offers a full live casino suite with real dealers streamed in HD. Games include Live Baccarat, Live Roulette, Live Blackjack, and game-show style titles. You join a table, place bets using your PKR balance, and interact with the dealer via chat. Live casino games are available 24/7 and are operated by internationally licensed studio providers. Visit the Baccarat section to get started.

RTP varies by game and provider. Most slot games on pr67 have published RTPs between 94% and 97%. Live casino table games typically carry RTPs of 98–99% depending on the variant and player strategy. RTP information for individual games is available within the game information panel. pr67 does not alter the RTP of any game from its certified configuration.

pr67 offers a fully optimised mobile web experience accessible from any smartphone browser — no download required. Simply visit pr67.org on Chrome or Safari, and the site adapts perfectly to your screen. All features — deposits, withdrawals, betting, casino, and account management — work flawlessly on mobile. A dedicated Android APK is also available; contact support for the download link.

A wagering requirement specifies how many times you must bet your bonus amount before you can withdraw bonus-derived winnings. For example, a Rs 2,000 bonus with a 20x wagering requirement means you need to place Rs 40,000 in total bets using that bonus before it becomes withdrawable as real cash. pr67 lists the exact wagering multiplier for every promotion in the bonus terms.

Free spins at pr67 are credited to your account automatically when a qualifying deposit or promotional condition is met. They appear in the Bonuses section of your account dashboard. Free spins are usually valid for a specific slot game and expire after 7 days if unused. Any winnings from free spins are subject to the wagering requirement specified in the promotion terms.

Yes. pr67 rewards regular players through a tiered loyalty programme. As you play, you accumulate loyalty points that unlock higher tiers with improved benefits — including higher withdrawal limits, personalised bonuses, dedicated account managers, and faster KYC processing. VIP players from major cities like Karachi, Lahore, and Islamabad are among the highest-rated members. Contact support to learn more about your current tier.

The minimum age to register and play on pr67 is strictly 21 years. This applies to all Pakistani players regardless of location. Age is verified during KYC registration using a valid CNIC or passport. Any account found to belong to a person under 21 will be immediately closed and any deposited funds will be handled in accordance with our responsible gaming policy.

To self-exclude, email [email protected] with the subject "Self-Exclusion Request" and specify your desired exclusion period: 6 months, 1 year, 3 years, or permanent. The exclusion is activated within one hour. During the period you cannot log in, deposit, or receive marketing from pr67. Your account balance is preserved and returned after the exclusion period ends, subject to verification. Learn more on our Responsible Gaming page.

Yes. pr67 provides deposit limits (daily, weekly, monthly), loss limits, session time limits, and reality check reminders — all accessible directly from your account dashboard. Limits that reduce your spending take effect immediately. Requests to increase a limit are subject to a mandatory 7-day cooling-off period to ensure responsible decision-making. These tools are free and always available. Visit our Responsible Gaming page for the full overview.

pr67 customer support is available via email at [email protected], Monday to Sunday from 09:00 to 24:00 Pakistan Standard Time (PST). Email is the primary and most reliable contact channel. Please include your registered email address or user ID in all communications to help our team locate your account and respond more quickly. We aim to respond to all queries within one hour during operating hours.